“ I forgot to mention that in my case they verbally agreed to give me a discount being 10 person group. However a few weeks later renegged on discount threatening to cancel my booking. You have to accept because options had reduced. Is that PROFESSIONALISM ???”
- Anwarali Ali
“ The Umra arrangements were acceptable given that it was about 50 people group. But responses to requests for details (like flight details) were withheld right upto a day or 2 before departure. They askeds you for things like special means and wheelchair requiments over and over again. Yet on the travel days they expected evveryone to deal with check-in ccounter. Inform this to passengers rather than keep repeated asking. I left my iPhone watch in the hotel in Medina. I reported it. It was not even acknowledged that they recieved my intimation or did anything about it. Theyt should be helpful to passengers with their needs rather than dictate. The whole management is totally unprofessional.”
- Anwarali Ali
High promises but low services.
“ Not worthy and not keeping their assurances. Cost cutting and not service oriented but a profit motive Agency.”
- Mohammad Shafiullah
Umrah Tour March 2022.
“ We had an opportunity to pay a visit to Mecca in last few weeks using Ikhlas Hajj services . The entire tour of Mecca and Medina was arranged by Shoab and it was a wonderful experience using his experience and services. It was one of the memorable tours and the arrangements both in Mecca and Medina were excellent , on time and without any difficulty on reasonable price.I will recommend his experience , service and implementation any time .”
- Zahid Raja
2020 Hajj Refund without deduction
“ I got my full refund with out any deduction. Thanks a lot to Shoaib Bhagia. He followed me to pick up the cheque. Really appreciate”
- Muhammad Yahya
“ Salamu alaikum. We had a good hajj with this company Alhamdu Lillah. I have gone with them several times since they were known as Bhaggia. No disappointment.”